Hotel Guide

🛎 Reception Hours

• Reception operates 24 hours.

🕒 Check-In & Check-Out

• Check-in: 2:00 pm

• Check-out: 10:00 am

• Late check-out available on request (subject to availability & charges).

📞 Telephone Information

• Reception: Dial 9

• Outside line: Dial 0, then the phone number

📶 Internet Access

• Complimentary Wi-Fi throughout the hotel

• Network: Haven Glebe

• Password: Refer to the passcode provided in your room

🅿️ Parking

• On-site parking: $30.00 per vehicle, per night

• Reservation required due to limited spaces—contact reception

🏋️‍♂️ Gym

• Located on Level 1

• Open 7:00 am – 11:00 pm

🥤 Minibar & Amenities

• Refer to the in-room minibar price list

• Tea, coffee, milk & sugar provided for single use

• Contact reception for additional supplies

🚫 Do Not Disturb

• Place the “Do Not Disturb” sign on your door for privacy

• Rooms will not be serviced between 9:00 am–3:00 pm if the sign is displayed

🧺 Laundry Services

• Self-service:

  • Washer & dryer on Level 1

  • $5.00 per load (uses $1/$2 coins)

  • Detergent available at reception ($2.00)

• Guest laundry service:

  • Complete the laundry form in your room and bring it to reception

  • Items collected before 9:00 am returned the same day (excluding dry cleaning)

⏰ Wake-Up Calls

• Contact reception (dial 9) to arrange a wake-up call

💻 Business Centre

• Computers available in the ground floor lobby

• Fax & photocopying available through reception (charges may apply)

🔒 In-Room Safe

• Personal safe provided—follow instructions in room

• The hotel is not liable for valuables left unsecured

🧴 Toiletries & Extra Items

• Complimentary toiletries available at reception 24/7 (razor, shaving foam, toothbrush, toothpaste, comb, sanitary items, sewing kits, slippers, shower caps)

• Extra blankets, pillows, towels & toiletries available on request

• Hairdryer & steam iron in every room

• Classic iron & ironing board available in the laundry room

🧳 Luggage Assistance & Storage

• Available any time by contacting reception

⚠️ Breakages & Damages

• Please report any missing or damaged items

• Repair or replacement costs may be charged to the guest

🚭 Non-Smoking Policy

• Smoking is strictly prohibited in rooms and walkways

• Designated smoking area: beside the rear fire stairs on each floor

• Smoking permitted on balconies—please fully close the balcony door

• Fire Department false-alarm fine ($1,800.00) will be charged if triggered by smoking

🩹 First Aid

• First aid kit available at reception

• For assistance, dial 9

🚨 Emergencies – Fire & Medical

• Dial 9 to inform reception immediately

• Dial 000 for Police, Ambulance, or Fire

• Fire safety instructions are posted on the back of your room door